Difference Between An Influencer And A Content Producer

Is There A Difference Between An Influencer And A Content Producer?

Several terms are trending on social media, and sometimes it isn’t easy to understand the difference between them. Today, I’m going to talk about influencers and content producers, two new professionals gaining increasing prominence in our society. An influencer has great power of influence over their followers, being able to induce their purchase decision, inspire…

New Technologies Improve Customer Service

New Technologies Improve Customer Service

Adopting innovative technologies in customer service has become essential for companies seeking competitive advantages. These solutions help to achieve results faster, with increased customer satisfaction, customer numbers, and sales.  However, the call center does not have the necessary technical support in many organizations.  With that in mind, we prepared this content to demystify the subject…